Help

jazzed is the world’s first dedicated audio-visual streaming destination for jazz with great magazine content and offers an integrated experience to listen, watch and read.

You can use jazzed for free with ads and have access to 10 curated audio channels, loads of video and magazine articles. You can choose to upgrade to jazzed+ to listen without ads and get over 50 curated audio channels and more exclusive video and magazine articles.

jazzed is available as an iOS application (download here) and a browser based web app.

jazzed is only currently available in the UK and Germany. We will keep you posted as soon as we launch in other countries.

If you would like to register your interest in a different country please email us and let us know where you live.

You can use jazzed for free (with ads) and have access to 10 curated audio channels, loads of video and magazine articles. You can choose to upgrade to jazzed+ to listen without ads and get over 50 curated audio channels and more exclusive video and magazine articles.

Yes, to offer you the best (personalised) service, a signup is required. You only need to give your email, create a password and you’re ready to listen, watch and read.

You can use jazzed for free (with ads) and have access to 10 curated audio channels, loads of video and magazine articles.

You can choose to upgrade to jazzed+ for £5.99 per month.

This gives:

• No ads
• Unlimited access to over 50 curated audio channels, more exclusive video content, magazine articles and reviews.
• Optimised High Quality Audio (AAC+ 160kbps)

After signing up with your email and creating password, either go to my account area (on web) or settings (in app) and complete your subscription.

We accept payment by debit or credit card (Mastercard, Visa or American Express) via our web app or via in app purchase on our app.

You can cancel your subscription at any time.

• If you signed up via our web app go to my account and then subscription
• If you signed up via our iOS app, go to library and then settings and then manage subscription

This feature isn’t available right now but you can search for artists who appear in videos and articles.

This feature isn’t available.

• All our music is streamed in optimised high quality audio (AAC+ 160kbps)
• Most videos are provided in full HD with an audio bitrate of 128kbps

Offline mode to allow you to play your music without an active internet connection will be available soon.

To add an item to your library, simply tap the “heart” icon located throughout the app. Once tapped you can find all of your liked items later in the library section.

jazzed has a dedicated Sonos app allowing you to enjoy your jazzed experience on your Sonos speakers.

iOS or Android:

• Open the Sonos app
• From the Settings tab, tap Services & Voice
• Under Music & Content, tap Add a Service
• Tap jazzed
• Tap Add to Sonos
• Follow the on-screen instructions to add your jazzed account

Mac or PC:

• Open the Sonos app
• Under the Select a Music Source section, click on Add Music Services
• Click on jazzed
• Follow the on-screen instructions to add your jazzed account

• jazzed supports Apple Airplay. If your TV is connected to the same WiFi Network you can cast the video straight to your TV, just press the airplay icon.
• When using Chromecast you can cast the video from the related window in your Chrome Browser to your TV.

• Yes, jazzed supports Bluetooth/Apple Airplay, so any external speaker connected via Bluetooth or Apple Airplay can be used for playback
• jazzed has a dedicated Sonos app which you can access in the usual way by adding a ‘music service’ in your Sonos Controller app

We’re here to help, please drop us an email to help@jazzed.com and we will be happy to assist with your query.