Live Stream Ticket Purchase Terms and Conditions

By purchasing a Live-stream Ticket you are deemed to have accepted these terms and conditions of use (the “User Terms”)

  1. Your Purchase
    • 1.1 These terms and conditions govern all ticket purchases.
    • 1.2 In order to purchase any Ticket you must have the legal capacity to do so, and you must accept financial responsibility for all transactions made under your name.
    • 1.3 You will be sent a Confirmation email once payment is accepted which will contain full instructions for watching the live-stream.
    • 1.4 It is your responsibility to check that the Tickets issued to you reflect what you wish to order.
    • 1.5 Where a performance has been cancelled or abandoned when less than half the performance has taken place you will receive a full refund for the value of the ticket cost.  For the avoidance of doubt, monies refunded will not include credit card charges.
    • 1.6 You will not be entitled to a refund if you make an error when purchasing tickets (for example you buy the wrong quantity or the wrong time-zoned ticket for a streamed event) or cannot view a streamed event for technical reasons not caused by jazzed.
    • 1.7 You should ensure you are viewing via an up-to-date web browser.  Though jazzed does work with a number of casting configurations, we cannot guarantee functionality when streamed events are viewed via casting devices, smart TVs, games consoles or other hardware.
  2. Non-Resale of Tickets
    • 2.1 You may not resell or transfer your tickets. Further, you may not duplicate a ticket, for example, giving your access details to another person.
    • 2.2 Any resale or transfer of a ticket in breach of Clause 2.1 is grounds for the immediate invalidation, or cancellation of that ticket without refund or other compensation.

  3. Pricing
    • 3.1 The prices of all Tickets are inclusive of VAT (and credit card processing charges).
  4. Our liability
    • 4.1 We do not accept responsibility for any loss, damages or costs suffered or incurred by you arising from use of the Website, or your inability to use the Website.
  5. Changes
    • 5.1 We reserve the right at any time to vary these User Terms. Your continued use of our Website following any such variation shall constitute your acceptance of such changes.
  6. Jurisdiction and applicable law
    • 6.1 The English Courts will have exclusive jurisdiction over any claim arising from or related to your use of the Service. English Law will apply to these User Terms.